Frequently Asked Questions
Wondering how Trusty works? here you will find the answers.
If you still have questions you can reach out anytime
If your company has more than 50 employees, you are required to implement internal channels for reporting breaches to comply with the EU Whistleblower Protection Directive. It also just makes sense.
It is important to protect whistleblowers and companies. Promoting a speak-up culture and dealing with problems internally will substantially decrease costs of any reported breaches and reduce negative publicity.
When you sign up to Trusty, you will have your internal reporting channel set up in a matter of minutes – easier and faster than setting up an email account or telephone line.
Trusty is web-based and consists of the front-end and the case management tool. The front-end is intended for reporting persons and leads them through the simple reporting process.
Trusty is installed on the virtual server in Germany, in a high-security data centre, certified to the ISO 27001 standard and provided by Hetzner Online GmbH.
The front-end webpages are available in Croatian, Czech, Danish, Dutch, English, French, German, Italian, Polish, Portuguese, Spanish and Swedish. You can change the language whenever you wish, with one click. The case management tool is available in English and German.
Your request will be swiftly reviewed as we seek to avoid fake or fictitious subscriptions. You will then receive an email with a web address of the application and login credentials for the initial user account.
Yes. Your subscription to Trusty is free of any charges. There are no set-up fees, subscription fees, termination fees, small text hidden fees, nor any other fees.
Trusty is based on the state-of-the-art premium whistleblowing solution that we have been developing and improving for more than 6 years. In all this time, we have not had a single termination of subscription by our clients. In fact, many of them referred us to other organizations.
As professionals in this field, we have witnessed first-hand how much damage is caused to companies and whistleblowers when there are no whistleblowing procedures, or when they are not properly set up.
Other types of reporting channels are always an option. However, also for reports received through such channels, you will need to document them, provide confirmations and feedbacks to whistleblowers in due time, ensure confidentiality and prevent access to any non-authorised staff members.